We’ve teamed up with Klarna so you can shop for your new items but, choose a payment plan that suits you. Whether you need to split the cost of a large purchase or, pay for your items on your next pay day (up to 30 days later) Klarna can help.
Klarna was founded in 2005 in Stockholm, Sweden with the aim of making it easier for people to shop online. In the last 15 years, technology has evolved, excited and transformed the world around us, yet our mission remains as relevant as ever, to make paying as simple, safe and above all, smoooth as possible.
Klarna is now one of Europe’s largest banks and is providing payment solutions for 85 million consumers across 205,000 merchants in 17 countries. Klarna offers direct payments, pay after delivery options and instalment plans in a smooth one-click purchase experience that lets consumers pay when and how they prefer to.
When the company acquired SOFORT in 2014 the Klarna Group was formed. Klarna is backed by investors such as Sequoia Capital, Bestseller, Permira, Visa and Atomico.
Klarna is a part of The Klarna Group.
Total end-customers: 85 000 000
Total number of merchants: 205 000
Number of transactions per day: 1 000 000
Number of employees: 2500
E-commerce Market Share Northern Europe: 10%
Buy what you love today and spread the cost over time in 3 equal instalments. Your chosen card will be charged automatically. No interest. No fees. Ever.
Shop now. Pay later. Get up to 30 days to pay ensuring you love your items before you pay with no late fees or interest. Say goodbye to waiting around for refunds.
Pay in 3 will allow you to spread the cost of your purchase over 3 equal payments. The payment for each instalment will automatically be collected from the debit or credit card you entered at checkout. Your first instalment will be collected when your order is confirmed by us and instalments 2 and 3 are scheduled 30 and 60 days later, respectively. To pay in 3 instalments using Pay in 3, follow these steps:
Add any of our products to your basket, select Klarna at checkout and proceed to payment.
If eligible, you’ll be presented with a Pay in 3 option.
Your first payment is processed, your products are dispatched and Klarna will automatically collect the remaining instalments 30 and 60 days later.
To use Pay in 3 you must be at least 18. Whilst this option is widely promoted, pay in 3 is subject to your financial circumstances. When choosing Pay in 3, our assessment will not affect your credit rating.
Although Pay in 3 is widely promoted, it is not always universally available. The Pay in 3 payment option is automatically generated by algorithms that are dependent upon several factors including address details, cardholder details, amount of order, the online store, previous order history and item availability.
No, this is not currently possible for Pay in 3 purchases.
Once we have received the return (partial or full) and you have received our confirmation of this, an updated statement with an adjusted payment schedule will be sent to you by Klarna if you’ve made a partial return. With a full return, Klarna shall refund any payments collected and cancel any future scheduled payments.
Klarna will automatically attempt to collect your payment for your Pay in 3 purchase from the debit or credit card you entered at checkout. If Klarna are unable to collect your payment on the scheduled due date Klarna will make one further attempt to automatically collect payment two days later. Should this last payment attempt fail, Klarna will issue you a statement for the full outstanding order amount which will become payable 15 days later. Klarna shall notify you when a payment is due two days in advance of attempting to collect your payment.
As soon as we have accepted your cancellation/return, Klarna will cancel any future scheduled payments as well as refund any amounts due.
If you want to make a purchase with Klarna using Pay in 3, you’ll need to provide your mobile phone number, email address, current billing address and a debit or credit card. The mobile number is required in case Klarna need to reach you. All communications will be sent to your email address. It’s very important that you give Klarna the correct details, as otherwise you will not receive your payment schedule and any updated order information.
Simply select this option at the checkout, fill in all your details (ensuring your mobile number and email address are correct as, they will use these to contact you/send you your payment statement) and complete the order. Your items will be shipped by us and just need to be paid for within 30 days online. Full payment instructions will be emailed to you within 2 days from Klarna and you can pay at your convenience, with no extra cost or fees. You’ll receive email reminders from Klarna regarding the payment.
Klarna pay later is available to all our customers with a UK billing and delivery address.
If you’re having trouble placing an order with Klarna, it could be due to one of the following reasons:
A few days after your order, Klarna will email you to give you full payment instructions. You just need to pay for your order online within 30 days.
Klarna are an independent company and we have no influence over whether your Klarna payment is accepted or not. If you have any trouble with your order or payment, please contact Klarna customer service.
