Plus Out Ltd (Paddle and Surf) is a fully PCI compliant business. You can view our security certificate by clicking the security logos. This means our systems and internal practices are regularly audited to ensure a consistently high level of data security.
We use Opayo to securely process card payments. Opayo (formerly known as Sage Pay) are one of the UK’s most trusted payment providers.
Alternatively you may process your payment with PayPal using their secure online system, just choose PayPal at the checkout.
Our prices remain the same irrespective of where you live, with a single global price for each product, inclusive of all relevant VAT charges. If you live outside of the EU, for example, the Channel Islands, then your price will already include the absence of VAT charges.
This means that your price will not change even if your local VAT rate is different from the UK rate.
If you are a VAT registered business, we can provide a VAT receipt in respect of the items purchased from Paddle and Surf. Please note that some items are not VAT rated e.g. Children’s clothes. Any VAT receipts will be made out to the account holder and sent to the address quoted on the account.