Terms & Conditions
Welcome to our website
- Who are we – This site is operated by Plus Out Ltd (we, us or our). We are a limited company registered in England Wales whose registered office is Bosillion House, Grampound, Cornwall TR2 4QY. Our company registration number is 05903829 and our VAT registration number is 230026762. You may contact us by telephone on 01872 672673 or by e-mailing us at service@paddleandsurf.co.uk or writing to us at Paddle And Surf, Unit 6D, St Columb Industrial Estate, St Columb, Cornwall, TR9 6SF. Notice of any formal matter under our terms must be given in accordance with clause 10. in the Terms Of Use section below.
- If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use. Together with our privacy policy these govern Plus Out’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
- The term “Paddle & Surf” or “Plus Out” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.
The use of this website is subject to the following Terms Of Use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- This website uses cookies to monitor browsing preferences. Cookies are a means by which information relating to your Internet activity with us (such as whether you have visited our sites previously) is recorded on your computer and used by us to improve the customer experience and the products and services available to you via our websites.
- By completing and submitting the electronic order form (or proceeding through the ‘checkout process’) you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Neither submitting an electronic order form or completing the checkout process constitutes our acceptance of your order.
- If you do not wish for us to use cookies when you use this website, please adjust your Internet browser settings to not accept cookies. The Help option on the menu bar of your web browser should explain you how to do this. Please note that cookies allow you to take full advantage of the services we provide through the website and so we recommend that you leave them turned on.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction in any form is prohibited other than in accordance with the copyright notice, which is a part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Privacy Policy
This privacy policy sets out how Plus Out Ltd. uses and protects information that you give us when you use this website.
Plus Out is committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified whilst using this website, you can be assured that it will only be used in accordance with this privacy statement.
Plus Out may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01-01-2015.
We may collect the following information:
- Name and job title.
- Contact information including email address.
- Demographic information such as postcode, preferences and interests.
- Other information relevant to customer surveys and/or offers.
We require this information to provide you with a better service, for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may send promotional emails about new products, special offers or other information you may find interesting, using the email address you have provided.
- We may use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.
Cookies
We use cookies to improve your site experience, to assess content usage and to support the marketing of our services. We want to be completely transparent about the cookies we use and to make their control as easy as possible for you.
cookies are small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers
Manage Your Cookies
Links to other websites
Our website may contain links to other websites of interest. Once you have used these links to leave our site, please note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We may use your personal information to send you promotional information.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A fee will be payable.
If you would like a copy of the information held on you contact us.
If you believe that any information we are holding on you is incorrect or incomplete, let us know as soon as possible.